FREE SHIPPING ON ORDERS OVER $49! ORDERS SHIP SAME OR NEXT DAY

Shipping & Returns

Happy Cats Guarantee

Shipping Policies

Shipping is free on orders above $50 and $4.99 on all orders below $50 in the contiguous United States. Shipping costs for Hawaii and Alaska will be calculated and added to the purchase price during checkout. We don't currently ship internationally.

Returns

Meep! Let’s keep your cat happy! If for some reason your furry friend doesn’t love their box within 30 days of delivery, you can return it for a refund. We’ll email you a shipping label, you mail your item back and we’ll refund your original payment method, minus $8 for return shipping and handling.

How to Initiate a Return

  • Use the Contact Us link below to initiate your return.
  • Include your order number and the items you wish to return in the Contact Us form.
  • We’ll email you within two business days a prepaid shipping label.
  • Mail the items back in their original packaging with your receipt using the shipping label provided.

 Return Instructions

  • Returned items must be returned in original packaging
  • Returns must include your receipt. You can print your receipt by logging into your account.
  • Cat play wands are not eligible for returns
  • Discounted items are final and cannot be returned or exchanged

Click Here to initiate your return: Contact Us